{"id":9047,"date":"2025-09-01T13:57:12","date_gmt":"2025-09-01T10:57:12","guid":{"rendered":"https:\/\/www.sakiaivsb.lt\/?p=9047"},"modified":"2025-09-01T13:57:13","modified_gmt":"2025-09-01T10:57:13","slug":"keiciasi-pacientu-skundu-nagrinejimo-tvarka-akreditavimo-tarnyboje","status":"publish","type":"post","link":"https:\/\/www.sakiaivsb.lt\/?p=9047","title":{"rendered":"Kei\u010diasi pacient\u0173 skund\u0173 nagrin\u0117jimo tvarka Akreditavimo tarnyboje"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Valstybin\u0117 akreditavimo sveikatos prie\u017ei\u016bros veiklai tarnyba prie Sveikatos apsaugos ministerijos informuoja, kad nuo \u0161i\u0173 met\u0173 rugs\u0117jo 1 d. \u012fsigalioja atnaujinta&nbsp;<a href=\"https:\/\/eur05.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fwww.e-tar.lt%2Fportal%2Flt%2FlegalAct%2F77bea63081a711f0a8bbd1e98310677d&amp;data=05%7C02%7Claima.grizaite%40vaspvt.gov.lt%7Cada6c4fe81b64b36ed3308dde4650046%7C4c5fdbbff6ee4b89818ff9dc788506ca%7C0%7C0%7C638917844624712334%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=MrPnFk6TYEOTAqPfb4UITu3V5jcX4YfXh4wsakZrGOA%3D&amp;reserved=0\" target=\"_blank\" rel=\"noreferrer noopener\">pacient\u0173 skund\u0173 d\u0117l sveikatos prie\u017ei\u016bros paslaug\u0173 kokyb\u0117s ir pa\u017eeist\u0173 paciento teisi\u0173 nagrin\u0117jimo tvarka<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/vaspvt.lrv.lt\/public\/canonical\/1756704487\/10546\/Skundo%20forma.docx\">Skundo d\u0117l asmens sveikatos prie\u017ei\u016bros paslaug\u0173 prieinamumo ir (ar) kokyb\u0117s teikimo form\u0105 rasite \u010dia.<strong>&nbsp;<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pagrindiniai pakeitimai&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Patvirtinta skundo forma. Nuo \u0161iol kiekvienas pacientas, pateikdamas skund\u0105 d\u0117l galimai nekokybi\u0161k\u0173 sveikatos prie\u017ei\u016bros paslaug\u0173 ar pa\u017eeist\u0173 teisi\u0173, u\u017epildys nustatyt\u0105 form\u0105. Ji pad\u0117s u\u017etikrinti, kad pateikiama visa reikalinga informacija, tod\u0117l skundas nebus gr\u0105\u017einamas tikslinti, o nagrin\u0117jimo procesas taps greitesnis ir ai\u0161kesnis.\u00a0<\/li>\n\n\n\n<li>Aktyvus dalyvavimas gin\u010do sprendime. Siekiant skatinti pacient\u0173 saugos kult\u016br\u0105 ir u\u017etikrinti konstruktyv\u0173 gin\u010d\u0173 sprendim\u0105, nustatyta prievol\u0117 tiek pacientams, tiek sveikatos prie\u017ei\u016bros \u012fstaigoms aktyviai dalyvauti nagrin\u0117jant skundus. Jei pacientas nesutiks bendradarbiauti ir ignoruos \u012fstaigos pastangas \u012fgyvendinti Akreditavimo tarnybos rekomendacijas, galutinis sprendimas bus priimamas \u012fvertinus \u012fstaigos veiksmus.\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tikslas \u2013 bendradarbiavimas ir ma\u017eiau beprasmi\u0173 gin\u010d\u0173&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Akreditavimo tarnybos specialistai siekia supaprastinti skund\u0173 sprendim\u0173 b\u016bdus ir nuolat stebi situacij\u0105, si\u016blo b\u016btinus pakeitimus. 2024 m. tarnyba, ma\u017eindama na\u0161t\u0105 sveikatos prie\u017ei\u016bros \u012fstaigoms ir trumpindama skund\u0173 nagrin\u0117jimo laik\u0105&nbsp;<a href=\"https:\/\/vaspvt.lrv.lt\/lt\/naujienos\/keiciasi-pacientu-skundu-nagrinejimo-tvarka\/\" target=\"_blank\" rel=\"noreferrer noopener\">keit\u0117 tvark\u0105 ir organizavo seminar\u0173 cikl\u0105 poky\u010diams pristatyti.<\/a>&nbsp;Nauja skund\u0173 nagrin\u0117jimo tvarka pateisino l\u016bkes\u010dius \u2013 i\u0161 105 gaut\u0173 skund\u0173 per 2025 m. pirm\u0105 pusmet\u012f, 60 proc. buvo nukreipta tiesiogiai sveikatos prie\u017ei\u016bros \u012fstaigoms&nbsp;ir i\u0161spr\u0119sta taikiai, bendraujant pacientui su sveikatos prie\u017ei\u016bros \u012fstaiga. \u0160iuo naujuoju pakeitimu siekiama dar sklandesnio skund\u0173 nagrin\u0117jimo proceso jo pirminiame etape \u2013 pateikiant skund\u0105.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Akreditavimo tarnyba tikisi, kad geranori\u0161kas pacient\u0173, sveikatos prie\u017ei\u016bros \u012fstaig\u0173 ir Tarnybos bendradarbiavimas pad\u0117s operatyviau spr\u0119sti problemas, u\u017etikrins auk\u0161tesn\u0119 paslaug\u0173 kokyb\u0119 ir suma\u017eins beprasmi\u0173 gin\u010d\u0173 skai\u010di\u0173.<\/p>\n\n\n\n<p class=\"has-text-align-right wp-block-paragraph\"><em>VASPVT Informacija<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Valstybin\u0117 akreditavimo sveikatos prie\u017ei\u016bros veiklai tarnyba prie Sveikatos apsaugos ministerijos informuoja, kad nuo \u0161i\u0173 met\u0173 rugs\u0117jo 1 d. \u012fsigalioja atnaujinta&nbsp;pacient\u0173 skund\u0173 d\u0117l sveikatos prie\u017ei\u016bros paslaug\u0173 kokyb\u0117s ir pa\u017eeist\u0173 paciento teisi\u0173 nagrin\u0117jimo tvarka.&nbsp; Skundo d\u0117l asmens sveikatos prie\u017ei\u016bros paslaug\u0173 prieinamumo ir (ar) kokyb\u0117s teikimo form\u0105 rasite \u010dia.&nbsp; Pagrindiniai pakeitimai&nbsp; Tikslas \u2013 bendradarbiavimas ir ma\u017eiau beprasmi\u0173 gin\u010d\u0173&nbsp; [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":9048,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-9047","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-naujienos"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.sakiaivsb.lt\/index.php?rest_route=\/wp\/v2\/posts\/9047","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sakiaivsb.lt\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sakiaivsb.lt\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sakiaivsb.lt\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sakiaivsb.lt\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9047"}],"version-history":[{"count":1,"href":"https:\/\/www.sakiaivsb.lt\/index.php?rest_route=\/wp\/v2\/posts\/9047\/revisions"}],"predecessor-version":[{"id":9049,"href":"https:\/\/www.sakiaivsb.lt\/index.php?rest_route=\/wp\/v2\/posts\/9047\/revisions\/9049"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sakiaivsb.lt\/index.php?rest_route=\/wp\/v2\/media\/9048"}],"wp:attachment":[{"href":"https:\/\/www.sakiaivsb.lt\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9047"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sakiaivsb.lt\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9047"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sakiaivsb.lt\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}